FAQ

All you need to know about how we work, how we ship and how you can return. 

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Sizing and fit

How does GOTT-FIT sizing work? Instead of one fixed size like "W28 L32," you choose three things independently: your usual waist size, a hip shape (NORM or MORE), and a length (petite, regular, or tall). The system combines those into one precise fit. 

What if I'm between two hip shapes or lengths? Go with the option closest to your usual fit, and mention it when you order — we're a small team running a pilot, and part of the point is refining GOTT-FIT with real feedback. If the fit's off, our exchange policy has you covered.

Do I need to get measured? No. GOTT-FIT starts from your usual jeans size, so there's no tape measure or tailor required.

Will there be more sizes or fits added later? Yes. The pilot is deliberately limited to validate the system before expanding the range of fit combinations.

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Product and materials

Where is Gott Denim made? Designed in Europe and produced in European ateliers, using organic denim GOTS certified.

How should I care for my jeans? Wash cold, inside out, and air dry when possible — it's better for the denim and for the planet.

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Ordering and the pilot drop

When does the pilot collection launch? The first drop is limited to 100 pieces and launching autumn 2026.

Where do you ship? The pilot launch focuses on Europe, with wider world shipping planned as we grow.

Why only 100 pieces? This is a genuine pilot, not a manufactured "limited edition." We'd rather prove GOTT-FIT works on 100 real people, collect real fit data, and scale from there than overpromise on day one.

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Returns and exchanges

What's your returns policy? Full details are on our refund policy page.

What if GOTT-FIT still doesn't fit me right? Email us at info@gottdenim.com. Fit feedback from the pilot collection directly shapes how we refine the sizing system, so we want to hear about it either way.